She had a client that came in for a hh appt, the first 15 we all chatted, then I left them to have their appointment, came back after 30, he got pissed because he said they wasted 10 mins smoking so that time didn't count... then he only paid her $100 Because when she asked at the beginning he told her not to worry he had it... so I think he had every intention of shorting her from the start and everyone knows the rules for Sessions. Your time starts when you walk in. And you should be walking out of the room at the end of the time length you donated for.