I have to agree with the critiques on the booker's professionalism. I asked if they can take a 1pm appointment although it's outside of their hours and how my schedule doesn't work with their earliest appointment at 2pm. His response was, "No one cares about your schedule". I replied back saying, I was only curious, no need to be rude and said bye. One of these days, he is going piss off the wrong guy,