Same experience. And Carmen won't start you from scratch. If you start getting hard from the touching during the shave, like when she holds it or moves it when she is doing your balls, she will offer the lotion and do stroke or two then tell you to finish, at which point you have to tell her to finish, otherwise she won't bother.
I've also had some roaming with her, you need to catch her on a day she is horny. It's not automatic and it's not the same every time. Some days it's some tit, once and only once she let me rub her clit over the jeans then open them and finger her for a few strokes at the end of the hand job.