Because, as i potential client, i like these dummies to know, that by not contacting a possible client in a timely fashion, they're losing money. When they're too stupid to figure it out on their own, i enjoy pointing out the obvious to them. And as i said to her, if she found me pointing out the obvious to her that stressful, she's in the wrong line of business. Imagine a potential client, or past client for that matter, texting you ALL day with questions or comments. I sent her 3 texts total. That's stress? Let's be realistic.